Shipping & Delivery
Estimated Delivery Times
Australia Deliveries
- Major Australian Cities & Metro Areas: Orders typically arrive within 5-8 business days.
- Regional Areas within Australia: Please allow an additional 1-3 business days for delivery.
New Zealand Deliveries
- Orders typically arrive within 8-12 business days.
USA, Canada, Europe & UK Deliveries
- Orders typically arrive within 14-21 business days
Rest of The World
- You can expect to receive your order in 15-30 business days
Business days are Monday through Friday, excluding weekends and national holidays. Please note that these are estimated delivery times and may vary depending on the destination and customs clearance.
Shipping Details
- Estimated delivery times are shown on each product page
- Please allow 2–3 business days handling time before dispatch for all footwear brands
- Free Shipping to Australia and New Zealand
- All orders ship via Australia Post with tracking
- We ship Monday to Friday, excluding public holidays
- If you need your shoes before a specific date, please contact us at info@otherworldshoes.com.au or via our Contact Page (Instagram, WhatsApp, phone, or contact form)
We want you to be 100% happy with your purchases at OtherWorld Shoes!
- If your shoes don't fit well, we are happy to exchange them with a bigger or smaller size without any hesitation. (You only need to send your shoes back to us then we will send you a different size without any extra charge.)
- If you are just not happy with your purchase, we will accept the return and give you a store credit.
- If your product is damaged, or there is a manufacturer's fault, we will accept the return and refund all of your money.