Shipping & Delivery

Please note: Shipments may experience delays during the holiday season. We appreciate your patience and understanding.

Estimated Delivery Times

Australia Deliveries

Major Australian Cities & Metro Areas: Orders typically arrive within 5-8 business days.
Regional Areas within Australia: Please allow an additional 1-3 business days for delivery.

New Zealand Deliveries

Orders typically arrive within 8-12 business days.

USA, Canada, Europe & UK Deliveries

Orders typically arrive within 14-21 business days

Rest of The World

You can expect to receive your order in 15-30 business days

Business days are Monday through Friday, excluding weekends and national holidays. Please note that these are estimated delivery times and may vary depending on the destination and customs clearance.

Shipping Details

Free Shipping to Australia and New Zealand
All orders ship via Australia Post (tracking included)
We ship Monday to Friday, exclusive of public holidays
If you need your shoes before a specific date, please contact us on info@otherworldshoes.com.au

We want you to be 100% happy with your purchases at OtherWorld Shoes!

If your shoes don't fit well, we are happy to exchange them with a bigger or smaller size without any hesitation. (You only need to send your shoes back to us then we will send you a different size without any extra charge.)

If you are just not happy with your purchase, we will accept the return and give you a store credit.

If your product is damaged, or there is a manufacturer fault, we will accept the return and refund all of your money.