We usually ship orders within 3–5 business days after your order is placed.

You can return or exchange unworn items within 30 days of receiving your order. Visit our Returns page for full details and instructions, or email us at info@otherworldshoes.com.au for assistance.

Most orders within Australia arrive within 5–9 business days after your purchase. Unfortunately, we are not able to speed up our handling and shipping times.

Please check our Clearance collection if you need something urgently. Items in this collection are in stock and usually ship the next business day, with an Express Shipping option available at checkout.

We have detailed size charts on every product page. If you are still unsure, just email us and we will be happy to help.