Black Swan Heels

SHIPPING INFORMATION

• Our products are shipped (dispatched) in 3-5 business days after your payment, Unless you have chosen sale product
• Please check your estimated delivery time on product page or the chart below
  
• We provide free shipping for orders within Australia
• All orders ship via Australia Post (tracking included)
• We ship Monday to Friday, exclusive of public holidays
• International orders please check the chart below
• Sale shoes ship next or same business day. Please check our sale page
• If you need your shoes before a specific date, please contact us on info@otherworldshoes.com.au

Please note that due to the current global situation in regards to COVID-19, delays are occasionally unavoidable and shipping times may vary. We apologise for any inconvenience and thank you for your patience and understanding during this unprecedented time.

SHIPPING TO AUSTRALIA

Dispatch in 3-5 business days

If you need your shoes before a specific date, please contact us on info@otherworldshoes.com.au

SHIPPING OVERSEAS

RETURNS

We want you to be 100% happy with your purchases at OtherWorld Shoes!

• If your shoes don't fit well, we are happy to exchange them with a bigger or smaller size without any hesitation. (You only need to send your shoes back to us then we will send you a different size without any extra charge.)
  

• If you are just not happy with your purchase, we will accept the return and give you a store credit.

• If your product is damaged, or there is a manufacturer fault, we will accept the return and refund all of your money.

Read more about our return policy.